Privacy Policy

Last Updated: February 9, 2021

At Bluecrew, we know how important it is to protect your privacy. This Privacy Policy explains our practices for collecting and using the personal information we receive when you use our websites, any of our apps, and our other services (our “Services”). By using our Services, you agree and consent to the practices described in this Privacy Policy.

What types of personal information we collect

When a person uses our Services, we can collect different types of information in different ways, as described below.

We automatically collect some information about people who access or use our Services. While a lot of that information isn’t identifiable, some if it includes personal information connected with an IP address, device, browser, Customer account, Crew Member account, or another personal identifier.  

We also collect information that people give us during the course of using our Services. Personal information that we receive includes name, address, government identifier, account identifier, email address, phone number, location, financial information, medical and drug test result, incident report, review, text, photo or audio/visual submission we receive, and other information associated with personally identifiable information. 

Under some circumstances, we also obtain information about a person using our Services from other sources. For example, we can obtain personal information from investigative reports, background checks, company credit histories, and advertising and marketing partners.

We do not provide our Services to children or knowingly collect personal information from children.

How we use personal information

We collect personal information for the purpose of developing, operating, providing, and improving the Services we offer to Crew Members and Customers. Achieving that purpose involves using personal information for matters including:

  • delivering services to Customers (for example, we use personal information to communicate with Customer representatives, personalize our services, describe and manage our Crew Members who deliver staffed services, and process payment obligations),
  • operating our platform for Crew Members (for example, we use personal information to communicate with current or potential Crew Members, verify employment eligibility, perform background checks and drug tests, ensure compliance with policies, personalize our services and Crew Member profiles, match Crew Members with Customer positions, pay compensation, describe Customer representatives that Crew Members will work with, and coordinate activities), 
  • analyzing and troubleshooting technology (for example, we use personal information to log and assess our systems’ performance and fix errors, and in some cases we use Google Analytics), 
  • preventing and combating abuse (for example, we use personal information to identify and address credit risks, detect fraud, prevent people from using our services in violation of our terms, and seek legal remedies against offenders), 
  • advertising and marketing (for example, we use personal information to serve advertising that may be interesting to current or potential Customers and Crew Members or to deliver and customize marketing messages), and 
  • complying with laws (for example we use personal information to maintain personnel records, withhold and remit taxes, and perform audits).

When we share personal information

Sometimes we need to share personal information to develop, operate, provide and improve our Services. 

Crewmember and Customer Connections: Whenever Crew Members could be delivering staffing services to a Customer through our platform, the company will obtain access to certain Crew Members’ personal information through the platform, and Crew Members will obtain access to certain Customer representatives’ personal information, in each case whenever it’s necessary to facilitate operation of our platform. Each person who receives personal information this way is subject to confidentiality obligations to protect this personal information.

Service Providers: We engage other companies and individuals to perform business activities on our behalf, like processing payroll or benefits, conducting background checks, drug testing, or investigations, analyzing product and service data, providing support services, providing consulting or technical services, and conducting advertising and marketing. We give these third parties with personal information where it’s necessary to perform their activities (on our behalf or to improve their products and services for their clients generally), and they cannot use it for other purposes.

Related Companies: Where Bluecrew is held under common control with another company, including affiliates, subsidiaries, and any company that Bluecrew may acquire or be acquired by, we can share personal information with these related companies if they follow privacy practices that are at least as protective as those described in this policy.

Legal Obligations or Protection: Finally, we sometimes need to share personal information in order to protect ourselves or others under the law. For example, we may need to share personal information in order to comply with a legal obligation, to enforce our employment and service contracts, or to protect the rights or safety of Bluecrew or any of our Customers or Crew Members. 

We’re not in the business of selling personal information to others. Except as described above, we’ll only share your personal information after giving you an opportunity to choose whether or not to share that information. 

Our approach to cookies

Automated data collection tools like cookies, pixels, and similar recognition technologies allow us to recognize you in connection with developing, operating, providing, and improving our services (like customizing the content delivered to you). We also permit third parties to use these technologies within our services in connection with their performing business activities on our behalf. 

You can manage these technologies through your device and browser settings, but the Services do not respond to “Do Not Track” signals sent by various web browsers. You can generally opt out of receiving personalized ads from advertisers who are members of the Network Advertising Initiative or who follow the Digital Advertising Alliance Self-Regulatory Principles for Online Behavioral Advertising by visiting their opt out pages.

Keeping personal information secure

We put reasonable physical, technical, and institutional protections in place to protect the security of your personal information. This security depends on you, too, and you must follow best security practices like preventing unauthorized access to your account by keeping your account information and passwords secret and secure.

Offerings provided by others

Sometimes our services will connect you to third party products, services, sites, software, or other offerings. This Privacy Policy doesn’t apply to any third party’s offerings, so any information a third party gathers from you will be subject to their privacy practices. We’re not responsible for those third parties’ content, security, or privacy policies.

Revisions to this Privacy Policy

When our business changes, this Privacy Policy will also change. Our current Privacy Policy applies to all personal information we’ve collected. You should check this policy regularly, because your continuing to access or use our Services after a change will mean that you agree and consent to that change. 


If you have questions about this Privacy Policy, please contact our team at support @ with the phrase “Privacy Policy Questions” in the subject line.

Additional Notices

California residents can review additional disclosures required under the California Consumer Privacy Act here. Please direct any additional requests under this act to support @ with the phrase “California Privacy Request” in the subject line.