Last Updated: 10/17/2018
Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (including your Account, if you are an Account holder), and to enable you to enjoy and easily navigate our Services. We may also use your information to send you e-mails and materials that directly promote our Services.
Customer Account Information. To use the Services as a Customer you’ll have to create an
account (“Customer Account”). When you create an Account we’ll collect certain information that can be used to identify you (“Personally Identifiable Information” or “PII”), such as your name, email address and credit card information. We may also collect certain information that is not PII because it cannot be used by itself to identify you. If you create an Account on behalf of an organization, we’ll also collect your organization’s corporate name, address and telephone number. We may use your PII to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.
Service Provider Account Information. In order to apply for a temporary position as a Service Provider at BlueCrew, you’ll have to create an account (“Service Provider Account”). When you create a Service Provider Account we’ll collect certain PII, such as your name, email address and telephone number, a description of your skills set and a short biography which may include your educational background (if applicable), professional experience, a profile photograph, and any other required additional information. We’ll use this information to contact you by email or telephone during the hiring process to invite you to an in person interview. If we offer you a position at BlueCrew, we or a third party service provider we engage will collect additional PII and other employment information about you, such as your bank account details, your Social Security Number, tax information, and background check information. We’ll post your name, photograph, biography and skills set to the Services and we’ll share this profile with Customers when we recommend you as a Service Provider to work on assignment. In addition, we will use your phone number and email address to communicate with you and to forward various Assignments to you by or via email, text message, push notification or telephone call.
(Customer Account and Service Provider Account together, the “Account”).
Information Collected Using Cookies and other Web Technologies. Like many website owners and
operators, we may use automated data collection tools such as Cookies and Web Beacons to collect certain information.
“Web Beacons” (also known as Web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user’s hard drive, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).
Information Related to Use of the Services. Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”), including both Account holders and non-Account holders (either, a “User”). Log Data may include information such as a User’s Internet Protocol (IP) address, browser type, operating system, the web page that a User was visiting before accessing our Services, the pages or features of our Services to which a User browsed and the time spent on those pages or features, search terms, the links on our Services that a User clicked on and other statistics. We use Log Data to administer the Services and we may analyze (and may engage third parties to analyze) Log Data to improve, customize and enhance our Services by expanding their features and functionality and tailoring them to our Users’ needs and preferences.
Location Information. When you use our Services as a Customer or Service Provider, we may collect and store information about your location, for instance, by converting your IP address into a rough geo-location or by accessing your mobile device’s GPS coordinates or coarse location if you enable location services on your device. We may use location information to select Service Provider(s) who could perform those Assignments near to Customer location and personalize our Services for you. If you do not want us to collect location information, you may disable that feature on your mobile device.
We will not share any PII that we have collected from or regarding you except as described below:
Information shared with Service Providers. We share certain information about Customer Account holders with Service Providers so that they can effectively execute the Assignments and communicate with you if it is necessary. This information includes Customer Account holder’ name, organization’s corporate name and telephone number and location address. Service Provider(s) will be able to view, via the features of the Services, any rating other Service Provider(s) have given to you, as a Customer Account holder who has used the Services, what may include your name and organization’s corporate name.
Information shared with Customer. We share certain information about Service Provider Account
holders with Customer so that Customer will be able to check if Service Provider has the required skills to perform a Task. This information will include your name, photograph, biography and your skills set.
Information Shared with Third Party Services Providers. We may engage third-party services providers to work with us to administer and provide the Services. These third-party services providers have access to your PII only for the purpose of performing services on our behalf. For example, we’ll share PII such as name, email address and telephone number with third party service providers who assist us with background checks. Your first name, last name, email address, and financial information may be collected and shared with our third party payment provider.
Information Shared with Third Parties. We may share aggregated information and non-identifying information with third parties for industry research and analysis, demographic profiling and other similar purposes.
Information shared with other Users. Customer will be able to make comments, reviews and rate Services Providers via the Services and this content together with Customer’s name will be visible to other users of the Services. Please exercise discretion and good judgment when making such comments and reviews and when rating. We also may share with other Customer Account holders aggregated information about the average of hourly rate for particular Assignments.
Information Disclosed in Connection with Business Transactions. Information that we collect from our users, including PII, is considered to be a business asset. Thus, if we are acquired by a third party as a result of a transaction such as a merger, acquisition or asset sale or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your PII, may be disclosed or transferred to a third party acquirer in connection with the transaction.
Information Disclosed for Our Protection and the Protection of Others. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas); (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity.
You can access and modify the PII associated with your Account by using the features available on the Services. If you want us to delete your PII and your Account, please contact us at firstname.lastname@example.org with your request. We’ll take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.
Our Site does not have the capability to respond to “Do Not Track” signals received from various web browsers.
We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your PII) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
Your PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your PII to us, we may transfer your PII to the United States and process it there.
Our Services are not directed to children under 13 and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of a child under 13 we will take steps to delete such information from our files as soon as possible.
California residents may request and obtain from us, once a year, free of charge, a list of third parties, if any, to which we disclosed their PII for direct marketing purposes during the preceding calendar year and the categories of PII shared with those third parties. If you are a California resident and wish to obtain that information, please submit your request by sending us an email at email@example.com with “California Privacy Rights” in the subject line or by writing to us at BlueCrew, 645 7th Street,San Francisco, CA, 94103.